IT6011 KNOWLEDGE MANAGEMENT | syllabus (ELECTIVE-IV)

                                                                              

IT6011     KNOWLEDGE MANAGEMENT L T P C 3 0 0 3

OBJECTIVES:
The student should be made to:
 Learn the Evolution of Knowledge management.
 Be familiar with tools.
 Be exposed to Applications.
 Be familiar with some case studies.

UNIT I      INTRODUCTION    (9)

An Introduction to Knowledge Management - The foundations of knowledge management- including
cultural issues- technology applications organizational concepts and processes- management
aspects- and decision support systems. The Evolution of Knowledge management: From Information
Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge
Management - Ethics for Knowledge Management.

UNIT II      CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING    (8)

Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets:
Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III      KNOWLEDGE MANAGEMENT-THE TOOLS    (10)

Telecommunications and Networks in Knowledge Management - Internet Search Engines and
Knowledge Management - Information Technology in Support of Knowledge Management -
Knowledge Management and Vocabulary Control - Information Mapping in Information Retrieval -
Information Coding in the Internet Environment - Repackaging Information.

UNIT IV      KNOWLEDGEMANAGEMENT-APPLICATION    (9)

Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge
Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V      FUTURE TRENDS AND CASE STUDIES     (9)

Advanced topics and case studies in knowledge management - Development of a knowledge
management map/plan that is integrated with an organization's strategic and business plan - A case
study on Corporate Memories for supporting various aspects in the process life -cycles of an
organization.

                                                                                                                          TOTAL: 45 PERIODS

OUTCOMES:

Upon completion of the course, the student should be able to:
 Use the knowledge management tools.
 Develop knowledge management Applications.
 Design and develop enterprise applications.

TEXT BOOK:

1. Srikantaiah.T. K., Koenig, M., “Knowledge Management for the Information Professional”
Information Today, Inc., 2000.

REFERENCE:

1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create
the Dynamics of Innovation”, Oxford University Press, 1995.