IT6011 KNOWLEDGE MANAGEMENT|Syllabus

IT6011 KNOWLEDGE MANAGEMENT L T P C 3 0 0 3

OBJECTIVES: 
The student should be made to:

•  Learn the Evolution of Knowledge management.
•  Be familiar with tools.
•  Be exposed to Applications.
•  Be familiar with some case studies.

UNIT I                                     INTRODUCTION                                                      (9)
 Introduction: An Introduction to Knowledge Management - The foundations of knowledge management- including cultural issues- technology applications organizational concepts and processes- management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management - Key Challenges Facing the Evolution of Knowledge Management - Ethics for Knowledge Management.

 UNIT II     CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING    (8) 
Organization and Knowledge Management - Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

UNIT III             KNOWLEDGE MANAGEMENT-THE TOOLS                               (10) 
Telecommunications and Networks in Knowledge Management - Internet Search Engines and Knowledge Management - Information Technology in Support of Knowledge Management - Knowledge Management and Vocabulary Control - Information Mapping in Information Retrieval - Information Coding in the Internet Environment - Repackaging Information.

 UNIT IV                KNOWLEDGEMANAGEMENT-APPLICATION                           (9) 
Components of a Knowledge Strategy - Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

UNIT V                          FUTURE TRENDS AND CASE STUDIES                                (9)
 Advanced topics and case studies in knowledge management - Development of a knowledge management map/plan that is integrated with an organization's strategic and business plan - A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.

                                                                                                                     TOTAL: 45 PERIODS
TEXT BOOK:
1. Srikantaiah, T.K., Koenig, M., “Knowledge Management for the Information Professional” Information Today, Inc., 2000.

REFERENCE:
 1. Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, 1995.


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